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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anonymous

June 16, 2026

1  out of  5
rating by Anonymous
"I do not appreciate the way I was spoken to on the phone when asking a question. I get you probably speak to alot of angry people in regards to raising the rates, but I was not one of them and did not appreciate being spoken to so rudely. I have been with your company several years and never encountered such a rude person."
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Douglas Rupp

June 16, 2026

5  out of  5
rating by Douglas Rupp
"A special mention to Jamey Lease in Wayne Britton‘s office for providing the customized proof of liability insurance every year to the county and state. (If you're wondering why I have to do this every year, you will just have to keep wondering)."
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Melinda Peeples

June 4, 2026

5  out of  5
rating by Melinda Peeples
"We were getting poor service from other insurance companies until we met Jamey. She's friendly, knowledgeable and very accessible."
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michael armstrong

May 29, 2026

5  out of  5
rating by michael armstrong
"We had to have an emergency tow from the east side and Jamey went above and beyond to make sure that we were taken care of for reimbursement from the hefty expense. You are awesome Jamey!!"
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Jake Hemming

May 29, 2026

5  out of  5
rating by Jake Hemming
"Fantastic experience working with Jamey: she is The reason I chose State Farm. Absolutely wonderful customer service and a great price. Will be adding new services in the future!"
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Jim Bagby

May 27, 2026

5  out of  5
rating by Jim Bagby
"I have been working with Wayne Britton since 1982. He has insured all of my autos and homes and rental homes for the last 44 years. Can’t say enough positive about him and State Farm insurance agency in general.

This week I got an opportunity to work with Jamie lease, who I understand may be taken over the agency when Wayne finally decides to retire. She was wonderful and pleasant to work with, just like her mentor Wayne!"
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corinne cox

May 21, 2026

5  out of  5
rating by corinne cox
"Jamey is the best!
Thanks for everything!"
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James Anderson

May 21, 2026

5  out of  5
rating by James Anderson
"State Farm has been more than excellent for me and my family and we have always appreciated everything they have done for us. We consider Jamie to be one of our family as she is always super sweet, answers all our needs and goes the extra mile to make sure we have the right coverage at the best price!"
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Caleb Moles

May 20, 2026

5  out of  5
rating by Caleb Moles
"I worked with Jamey to obtain mortgage insurance. She was very responsive, professional, and friendly. I highly recommend Jamey and the Wayne Britton group"
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Holly Lapole

May 14, 2026

5  out of  5
rating by Holly Lapole
"I have been with Wayne Britton/State Farm insurance for a long time. Jamey Lease And everyone there have always been extremely helpful with any questions I’ve had or adjustments I’ve needed to make. They have coached me to make sure I’m covered correctly and my claims have always been super easy and quick. In Monroe, I highly recommend these folks."
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mike herold

May 8, 2026

5  out of  5
rating by mike herold
"Been my insurance agency for many many years. Always the best pricing and service! Jamey and Laurie have been extremely helpful in assisting with anything I need help with. Cant recommend the Wayne Britton agency enough!!"
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Robin Salling

May 8, 2026

5  out of  5
rating by Robin Salling
"I have to tell you how lucky you are to have Jenn Resler as a representative of your office. She answers with a smile in her voice all the time. She is efficient, knowledgeable, and friendly. She is an asset to your company. Thank you!"
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Gary Davis

May 5, 2026

5  out of  5
rating by Gary Davis
"They were the best polite and nice to work with and good prices. What else can you ask for?"
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Kaylen Scott

May 4, 2026

5  out of  5
rating by Kaylen Scott
"Jamey was so helpful in getting my insurance for my business. Immediately she responded with helpful and accurate information, as well as multiple quotes. I was so impressed with her attention to detail as well as how comprehensive the information was.
Thanks Jamey! You were the simplest part of starting my new chapter and I’m really appreciative."
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abishek prabahar

April 26, 2026

5  out of  5
rating by abishek prabahar
"Jenna Resler at Statefarm went above and beyond to help me out on a Friday afternoon for my auto insurance. My auto insurance was due up in a day and I scrambling to get a new one. Jenna quickly understood my situation and worked beyond her office timings to get me a quote, explain the clauses carefully and finally help me settle on the one that fits be best. This is my first time working with her and Statefarm and I was impressed by their customer service."
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Dannielle Martinez

April 24, 2026

5  out of  5
rating by Dannielle Martinez
"I would definitely recommend this insurance office. Laurie has the best customer service!!! she is willing to go above and beyond to help you as a customer."
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Michael Parker

April 22, 2026

5  out of  5
rating by Michael Parker
"Jamey at Wayne Britton State Farm is very helpful."
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Michael

March 24, 2026

5  out of  5
rating by Michael
"I’ve been a long-term client with Wayne Britton and State Farm, and I can’t say enough good things about the service they’ve provided over the years. I especially wanted to compliment Jamey, who has been my primary contact for quite some time now.

She is always kind, professional, and incredibly prompt when it comes to addressing my needs or answering questions. It’s clear she genuinely cares about her clients and takes the time to make sure everything is handled the right way. Having someone so reliable and attentive makes a big difference, and I truly appreciate the level of service she consistently provides."
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Brett

March 6, 2026

5  out of  5
rating by Brett
"The Wayne Britton Agency has been great taking care of our insurance needs. A big!!! Thank you to Jamey and Jenn! 5 STARS, they are the best of what all agents should be."
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Linda Clarke

March 6, 2026

5  out of  5
rating by Linda Clarke
"Jamie is so wonderful to work with! She's so helpful, I am very thankful for her help and knowledge. Anytime I have a question she's there to help. Thank you, Jamie
You are definitely an asset to State Farm."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jamie has been so helpful and knowledgeable for you. She truly is a valued member of our team, and your appreciation means a lot to all of us. If you ever have more questions or need assistance, we’re always here to help!"
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Michael Simms

March 5, 2026

5  out of  5
rating by Michael Simms
"Jaime provided me with excellent customer service by answering all my questions and assisting me with my inquiry."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Jaime was able to provide excellent customer service and assist you thoroughly with your questions. If you need any further help, please don’t hesitate to reach out. We’re here for you!"
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Jessica Borchers

March 5, 2026

5  out of  5
rating by Jessica Borchers
"We love state farm. My parents were with Wayne's office for years, and now that they are gone, Jamey Lease has helped and taken care of all our policies with such attention and care! We couldn't be happier and we feel that we are more than a policy number. Extra special people to deal with, highly recommend!"
We responded:
"Thank you so much for your heartfelt review! We’re truly honored to have been able to continue supporting your family. Jamey and the entire team take great pride in providing personalized care, and it means a lot to hear that you feel valued beyond just a policy number. Your recommendation is greatly appreciated, and we look forward to being here for you and your family for many years to come!"
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Jake Lauck

March 3, 2026

5  out of  5
rating by Jake Lauck
"Laurie helped me lower my rates and was supper patient with me. If you need any insurance help contact Laurie or Jamie you will thank me later."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Laurie and Jamie are able to help you lower your rates and provide patient support throughout the process. We truly appreciate your recommendation and look forward to assisting you again whenever you need. Thanks again for trusting us!"
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Sean Durham (Neon)

March 2, 2026

5  out of  5
rating by Sean Durham (Neon)
"Jenn was amazing. Very professional, courteous. She answered my questions promptly. Saved me stress an money. Thank you."
We responded:
"Thank you Sean! We appreciate your business and trust. "
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joey kissinger

January 25, 2026

5  out of  5
rating by joey kissinger
"Little late review but Jamie worked hard to go the extra mile and ensure that my home got insured at the price I needed to get help my refinancing process go through."
We responded:
"Thank you for your review! We appreciate your time. Let us know if we can help you with anything."