State Farm® Insurance Agent Wayne Britton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cris Gordon
August 13, 2026
5
out of
5
rating by Cris Gordon
"I was dreading changing insurance companies for my home and auto but Jamey made it incredibly easy and answered all of my questions and handled everything (including how difficult it is to get me on the phone because of my job) with ease and the transition was very smooth. Thank you so much for the incredible customer service and great rates!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Monroe to know you had such a great experience with us. "
Don Graydon
August 7, 2026
5
out of
5
rating by Don Graydon
"I stopped by the State Farm office in Monroe just to ask a few questions. The agent who helped me, Jamey, answered all the questions and after discussing the whole thing for a while I asked her if she could come up with a quote for my house and car, which she did. Jamey knows her insurance, and she likes cats too. I walked out of the office a happy man. Don"
We responded:
"Don, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Monroe insurance team is always here and happy to help. "
Anil Varre
August 7, 2026
5
out of
5
rating by Anil Varre
"Jamey was so helpful and very happy to dealt with her in completing my insurance needs. She is very knowledgeable and courtesies in setting up the insurance. Thank to you and I recommend this place for all your insurance needs"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Monroe insurance team. "
Patty Scherping
July 31, 2026
5
out of
5
rating by Patty Scherping
"I had several questions regarding my car insurance policy. Jenn answered all of them. She was pleasant with her answers."
We responded:
"Patty, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Wayne Britton and Team "
Adam Manus
July 31, 2026
5
out of
5
rating by Adam Manus
"We have been with State Farm for quite a while. Wayne Briton's office is always on top of things. Jamie and Jen are amazing . Anytime we have a question they have the answers or they get back to us right away with a response. I would highly recommend these guys if you're looking for helpful agents and not just a place to send your money."
We responded:
"Adam, thank you for the amazing review! Our Monroe insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Wayne Britton, your State Farm Agent "
Waylon Lammon
July 29, 2026
5
out of
5
rating by Waylon Lammon
"I’ve had my car insurance here for about 15 years. They’re the best I’ve had no issues when I’ve had to make a claim my premiums did not go up because I made a claim and they get me the best prices around."
We responded:
"Thank you for the 5-star review, Waylon! We’re proud to serve the Monroe community and truly appreciate your support. "
Doug Park
July 29, 2026
5
out of
5
rating by Doug Park
"20+ year customer. Very flexible, always looking to help find the right balance of cost and coverage, communicate via phone or text a bonus. Jamey is a great rep for the office!"
We responded:
"Doug, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Teal Rihn
July 15, 2026
5
out of
5
rating by Teal Rihn
"Jamey was a pleasure to work with
Thank you"
We responded:
"Thank you so much for the 5 stars, Teal! We truly appreciate your feedback and are always happy to help whenever you need us. "
Richard Clark
July 15, 2026
5
out of
5
rating by Richard Clark
"Awesome service great people 👍"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Christina Eckhoff
July 14, 2026
5
out of
5
rating by Christina Eckhoff
"Thank you, Jenn for the awesome service and getting my policies taken care of for my house and car sale."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Wayne Britton’s team. "
Sally Ciuzak
July 12, 2026
5
out of
5
rating by Sally Ciuzak
"I have been with State Farm Insurance since 1972. Wayne Britton has been my agent for the majority of those years. Each person in this office are knowledgeable, friendly and have bent over backwards to help out with any situation that I have presented to them. In my book, Wayne Britton and his office staff are top quality. Doesn't get better than this!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Debbie Paul
July 10, 2026
5
out of
5
rating by Debbie Paul
"Long time customer! Great service from Jamey!"
We responded:
"Thank you so much for the 5-stars, Debbie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
James Knisley
July 10, 2026
5
out of
5
rating by James Knisley
"We have had our home insurance with them for 40 years and our auto insurance there for most of forty years. I have been to the office several times in the last few years for new vehicles and for help reducing the cost of my insurance. Jamey, Jenn and Laurie are quick to ask to serve me. They always have a smile and patience with my questions."
We responded:
"Thank you for the amazing review, James! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Adelina Niskanen
July 10, 2026
5
out of
5
rating by Adelina Niskanen
"Laurie at State Farm is amazing!"
We responded:
"Adelina, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Wayne Britton’s Team!"
Anonymous
June 19, 2026
1
out of
5
rating by Anonymous
"I do not appreciate the way I was spoken to on the phone by Lori when asking a question. I get you probably speak to alot of angry people in regards to raising the rates, but I was not one of them and did not appreciate being spoken to so rudely. I have been with your company several years and never encountered such a rude person."
We responded:
"Anonymous, we regret that your experience with us here on State Farm Agent Wayne Britton’s Team was unsatisfactory. Please accept our sincerest apologies for any frustration or inconvenience this may have caused. If you are willing, please give our Monroe office a call as we would appreciate further insight into the matter so that we may work to resolve any issues and improve the services we provide."
Douglas Rupp
June 16, 2026
5
out of
5
rating by Douglas Rupp
"A special mention to Jamey Lease in Wayne Britton‘s office for providing the customized proof of liability insurance every year to the county and state. (If you're wondering why I have to do this every year, you will just have to keep wondering)."
We responded:
"Douglas, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Wayne Britton’s Team—we are always here to help!"
Melinda Peeples
June 4, 2026
5
out of
5
rating by Melinda Peeples
"We were getting poor service from other insurance companies until we met Jamey. She's friendly, knowledgeable and very accessible."
We responded:
"Melinda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Wayne Britton’s Team!"
michael armstrong
May 29, 2026
5
out of
5
rating by michael armstrong
"We had to have an emergency tow from the east side and Jamey went above and beyond to make sure that we were taken care of for reimbursement from the hefty expense. You are awesome Jamey!!"
We responded:
"Thank you so much for the wonderful review! We’re really glad Jamey was able to go above and beyond and help ensure you were taken care of, especially during an emergency situation. Your kind words mean a lot, and we appreciate the opportunity to support you—please don’t hesitate to reach out if you need anything in the future."
Jake Hemming
May 29, 2026
5
out of
5
rating by Jake Hemming
"Fantastic experience working with Jamey: she is The reason I chose State Farm. Absolutely wonderful customer service and a great price. Will be adding new services in the future!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Jamey’s customer service and the pricing helped you choose State Farm, and that you’re planning to add more services in the future. We truly appreciate your business and look forward to continuing to support you with your Commercial insurance needs."
Jim Bagby
May 27, 2026
5
out of
5
rating by Jim Bagby
"I have been working with Wayne Britton since 1982. He has insured all of my autos and homes and rental homes for the last 44 years. Can’t say enough positive about him and State Farm insurance agency in general.
This week I got an opportunity to work with Jamie lease, who I understand may be taken over the agency when Wayne finally decides to retire. She was wonderful and pleasant to work with, just like her mentor Wayne!"
We responded:
"Thank you so much for taking the time to share your experience and such kind words. We’re truly grateful for the long-standing trust you’ve placed in Wayne and the State Farm team over the years.
It also means a lot to hear that you enjoyed working with Jamey Lease—she genuinely cares about providing the same level of service and support our customers have come to expect. We’re proud to have her on the team, and we’ll be sure to pass along your feedback.
Thanks again for your loyalty and for choosing our agency."
corinne cox
May 21, 2026
5
out of
5
rating by corinne cox
"Jamey is the best!
Thanks for everything!"
We responded:
"Thank you for the amazing review, corinne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
James Anderson
May 21, 2026
5
out of
5
rating by James Anderson
"State Farm has been more than excellent for me and my family and we have always appreciated everything they have done for us. We consider Jamie to be one of our family as she is always super sweet, answers all our needs and goes the extra mile to make sure we have the right coverage at the best price!"
We responded:
"Hello James, Thanks for the kind words! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!"
Caleb Moles
May 20, 2026
5
out of
5
rating by Caleb Moles
"I worked with Jamey to obtain mortgage insurance. She was very responsive, professional, and friendly. I highly recommend Jamey and the Wayne Britton group"
We responded:
"Thanks so much for the amazing review, Caleb! We really appreciate your support here in Monroe . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Holly Lapole
May 14, 2026
5
out of
5
rating by Holly Lapole
"I have been with Wayne Britton/State Farm insurance for a long time. Jamey Lease And everyone there have always been extremely helpful with any questions I’ve had or adjustments I’ve needed to make. They have coached me to make sure I’m covered correctly and my claims have always been super easy and quick. In Monroe, I highly recommend these folks."
We responded:
"Thank you so much for your wonderful review and for being a long-time customer of Wayne Britton/State Farm Insurance. We truly appreciate your trust.
We’re glad to hear that Jamey Lease and the entire team have been extremely helpful—whether it’s answering questions, assisting with adjustments, or coaching you to make sure you’re covered correctly. It’s also great to know your claims have been quick and easy.
We’re honored to be recommended in Monroe and we’ll continue working hard to provide the support you deserve."
mike herold
May 8, 2026
5
out of
5
rating by mike herold
"Been my insurance agency for many many years. Always the best pricing and service! Jamey and Laurie have been extremely helpful in assisting with anything I need help with. Cant recommend the Wayne Britton agency enough!!"
We responded:
"Thank you for your continued support and for sharing your experience with the Wayne Britton Agency. We truly appreciate being able to serve you for so many years. We’re glad to hear you’ve found our team to be helpful and that you’ve consistently received both great pricing and excellent service.
It’s wonderful to know that Jamey and Laurie have been there for you whenever you needed assistance—our team works hard to make sure clients feel taken care of.
We can’t thank you enough for recommending us!"